I have a small company that makes lamp shades for a niche market and I recently lost a major supplier of the material I need to make my biggest product line. In my search to source a new supplier I found your company in addition to many other leads. It was interesting and very disappointing to me the response I received in my research from nearly every contact I made with the exception of you. Most companies seemed unwilling to put forth any effort in research or even return phone calls.
I received an immediate response from you and hoped that you would be able to help me replace the material I needed to keep my business operating. Within a week from our first contact you were on a plane overseas, my need was a small consideration in your overall trip, yet you made me feel that you were giving it your full attention. I am also thankful to have found you, you were just the right person, with the appropriate contacts to find the product I need. In this day and age it is rare to find a company that works for you and your needs I found you to be that rare treasure. I just wanted you to know how much I appreciate the helpful and caring person you are and the manner in which you run your company, it not only brings results but a relationship.