FAQ - kasselimports
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If you’ve made it this far, you probably still have many questions about whether Kassel Imports is an appropriate partner for you. What are the fees you can expect to pay? What is the minimum order? What industries do we specialize in? These questions and others are answered below. And if you have a question that is not addressed here, don’t hesitate to pick up the phone and call us at 800-252-7735. Or email info@Kasselimports.com. We’ll get back to you as soon as we can, and, if needed, arrange for a free consultation.

  • Is Kassel Imports the right fit for me?

    A free, 15- to 30-minute phone consultation will quickly reveal if there are sufficient grounds to move forward together. KI will take the opportunity to review your business plan with you, to be sure that we both would be using our time and resources wisely.

    We prefer to work with clever, ambitious and well-funded people and companies, and take their ideas and products from design to market.

  • Why would I choose to work with a middleman when I can go direct?

    While the internet has made it ever easier to find potential sources for supply, this same technology does not provide the benefits of:
    • Having an experienced and a local (U.S.) point of contact and trusted overseas resources in place
    • Turn-key, one-stop shopping, including all logistics
    • An understanding of the cultural needs and limitations —not only language — of our suppliers
    Can you afford to make mistakes in this critical phase of the process of bringing your product to market?

  • What are Kassel Imports’ areas of principal focus?

    Traditionally – and by that, we mean for 50 years – we have been involved with the plastics trade. Just about every product, it seems, has plastic in it and/or in the packaging. We are open, however, to working on a wide variety of raw materials, components, and finished products. We avoid food and pharma products as well as high-end electronics/computers. If the fit is poor for either side, we may provide you with a referral rather than a proposal.

  • Do you only source from China?

    The combination of infrastructure, power and transportation grids, resources (both natural and human), sheer size, and value, points to the PRC as the best choice much of the time. It is where we have our experience and best contacts. That said, we also import certain unique technical plastics from Europe, and are open to singular opportunities elsewhere as well.

  • What fees can I expect to pay?

    If you look at the D2D flow chart on the home page, you will see that there are several jumping-off points for our customers. Points at which it may, for whatever reason, no longer make sense to work together. Accordingly, KI must be compensated for work done until that point. We prefer to develop long-term supply-chain relationships, where our compensation is built into the cost of the product, delivered on a repeated basis. If the relationship turns out to be a short-lived one, we expect to be compensated on a more consultative basis. We are happy to discuss these options with you during our initial phone call. What is consistent is that the value of working with us is exponentially greater than the potential cost of “going it alone”.

  • Is there a minimum order required?

    There are several factors we consider. Primary among them is that if a piece of business is not significant in dollar value, we ask not only whether it makes sense for us to pursue, but why you the customer would want to take this on. Other factors include the level of development needed; anticipated time-frame until product launch; chances of success; et al. If it makes sense for both parties to invest our most valuable resource – our time – then we should both know it and find a way to make it work financially.

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