Realizing that our success is ultimately based upon our clients' satisfaction, we strive to forge mutually beneficial, long-term relationships with those who engage us. Kassel Imports want to help your company learn everything there is to know regarding offshore manufacturing benefits. Some current clients first came to us decades ago and are now the third-generation of their family to place their business — and trust — with us. Similarly, we have nurtured solid partnerships with European and Asian suppliers and factories that ensure we receive consistent quality, on-time delivery, and readiness to innovate.
- Relationships and experience
Each product proposition that clients direct to us is unique, but they all pose the same question: "Does this project make sense from a business perspective?" We deliver value by proceeding through the vetting process side-by-side with our customers, supplying hard-nosed, pragmatic advice based on three generations of international and entrepreneurial experience — saving them from the headaches and heartbreaks of going it alone.
- Quality assurance
We help avoid the costly surprises, wasteful do-overs, and frustrating lost time that often come with overseas production, by anticipating mistakes before they occur — and correcting them quickly when they do. We carefully qualify the factories with which we work and we partner with a third-party inspection firm to examine the goods before they ship, keeping unexpected and expensive disappointments from reaching your door.
“The company is a friendly one, with a wide spectrum of knowledge that they are always glad to share.”